Volunteers Briefing Pack

Information for volunteers can be found below. Contact jude.vegfest@gmail.com for any further queries on volunteering.
Rewards for volunteering

Free entry

Each volunteer who works a half-day shift receives 1 free ticket to the festival for the day of volunteering.

Each volunteer who works a full-day shift receives 1 Saturday and 1 Sunday ticket to the festival.

Meal voucher

Each volunteer who works a half-day shift receives 1 free meal voucher which they can use to redeem food at specific caterers mentioned on the voucher.

 

Getting to the venue

By Rail - Brighton's Rail station is only a 10 minute walk from the Brighton Centre (see map). There are direct trains to London and frequent services from Portsmouth, Worthing, Lewes, Seaford, Eastbourne and Hastings.

By Road - Brighton is easily accessible by all areas. From London take the M23/A23.

On Foot - The Brighton Centre is located on the Seafront on the King's Road, and is easily reached from all directions.

By Air - London Gatwick Airport is just 28 miles from Brighton via the M23/A23 taking an average of 30 minutes by car.

Car Parking - There is a multi-storey carpark in Russell Road right at the back of the Brighton Centre. Please note some parking areas are for residents only. Other areas that require a parking ticket are available to all. There is limited space available for van parking in the multi-storey carpark (small uncovered areas with no height restrictions behind the carpark). For large vehicles there is permanent parking on Madeira Drive.

Parking options

There is a multi-storey carpark in Russell Road right at the back of the Brighton Centre. Please note some parking areas are for residents only. Other areas that require a parking ticket are available to all. There is limited space available for van parking in the multi-storey carpark (small uncovered areas with no height restrictions behind the carpark). For large vehicles there is permanent parking on Madeira Drive.

For other parking options in Brighton see link here:

https://www.yourparkingspace.co.uk/brighton-parking-spaces-and-garages-to-rent

or here: https://www.justpark.com/uk/parking/brighton/

Please note that parking is NOT subsidised by the organisers.

Event opening hours

Saturday - 11am - 6pm

Sunday - 10am - 5pm

Entry point for Volunteers

Before event opens: via the loading bay on Russell Road during setup

During opening hours: via the front entrance on King's Road (please use the "Guest Tickets" lane)

Sign-in on arrival

On arrival, please sign yourselves in at the Volunteers Desk on the G/F of the venue - see floor plan here for exact location.

After signing in, you will be given a hi-viz jacket for identification within the venue.

Sign-out after your shift

After you have finished your shift, please make sure to sign out at the Volunteers Desk, so that we know that you are off duty and are therefore no longer under our supervision.

Hotels

There are a number of options for hotels near the venue. Click here to find out more.

Please note: hotel costs are NOT subsidised by the organisers.

Venue map

Please click here to view the venue floor plan.

A number of sign posters with maps printed on them are also erected on the walls of the venue before the event starts.

 

Frequently Asked Questions:

Late arrival

Please try your best to arrive at the venue in time, as the show is run by a small team and punctuality from all staff is crucial to the smooth running of the event. But if you do arrive late, please inform our Volunteer Manager as soon as possible before the show opens, so that we will have time to come up with a contingency plan in your temporary absence.

Cancellations

Cancellations are to be avoided if possible, as the event is run by a small team and volunteers are important to the smooth running of the show on the day. However, should cancellations be unavoidable, please take responsibility in letting the Volunteer Manager know in good time before the event and finding someone to take your place if you can. Roles will be pre-assigned and any no-shows will leave gaps for what are often-important roles.

Emergency Procedure and Evacuation Plan

In the case of emergencies, the VegfestUK team will communicate full evacuation.

If circumstances dictate that the event must be cancelled then the event organisers will advise the public accordingly and make arrangements for an orderly closure of the event site.

Vegan Policy

VegfestUK Brighton is a 100% vegan event, so please make sure not to bring any animal products into the venue.

Also, as many of our visitors are passionate about the vegan cause, please do not wear any non-vegan apparels at the event. Thank you for your cooperation on this matter. Should you be unsure about any issues to do with being vegan or not, please contact the VegfestUK office in advance for clarification.

Event Programme

The event programme contains schedules of talks, cookery demos, workshops, kid’s activities, performances, as well as stall listing, floor plans, speakers, performers etc. Available for download shortly before the event here.

No-shows from speakers / performers

If your shift involves taking care of a certain featured area (e.g. talks room / cookery demos etc), and the next guest has not arrived for their session, please wait for another 15 minutes to see if there are people attending the session. If the guest concerned still has not arrived after 15 minutes, please explain to visitors to that area that the session has been cancelled.

AV support

Contact details of our AV support team at the event will be available closer to the event, should you need support for AV in the featured area in which you are volunteering,

Power cuts

Please explain to the guest speakers that they will have to do without any AV equipment for the time being, and that the technical staff will do their best to get the power back on as soon as possible, and please offer them our sincerest apologies.

Heckling of talks / cookery demos etc

In the case of heckling of a speaker / performer during a talk / cookery demo / performance, you should inform a VegfestUK staff as well as security. If you can, please explain to the crowd that as organisers we will not tolerate any heckling of our guest speakers, and unless the heckling stops immediately, the performance will be terminated and the guest speaker / performer will leave.

Alcohol Policy

Excessive alcohol consumption will not be tolerated by the organisers and the following points show the initial policy that will be used by the organisers with regards to the sale and consumption of alcohol at the event:

  • Any persons posing as a potential threat or otherwise to members of the public, staff, exhibitors etc will be removed from the event site by qualified security personnel.
  • Security will be briefed to monitor crowd behaviour and identify any persons who appear to be intoxicated and whose behaviour may cause offence or harm to other patrons.
Lost Property

All lost property should be handed to security.

If you are a victim of theft or damage, please report this to the Information Desk or to your nearest security personnel or steward. The organisers, however, cannot be held responsible for the loss or damage to your property.

Lost Kids

Any lost kids / parents should be reported to the Information Desk on G/F.

Smoking

Smoking / vaping is not permitted by law anywhere within the venue.

Children

Children under the age of 16 are welcome at the event during opening times, but please note that they will not be allowed access to the venue during setup or breakdown. This is a Health & Safety requirement of the venue and is NOT negotiable. The issue is covered by law under section 4 of the Health & Safety at Work Act 1974.

The Kids Area, with a series of cookery classes for kids, is located in the West Bar on the 1/F of the venue.

Pets

Assistance dogs are permitted access to the show. No other pets will be permitted access to the venue during the open period.

Accessibility

VegfestUK Brighton have in place a number of measures to ensure that visitors with disabilities are welcome - please refer to the measures here.

Flyering at the venue

Unless agreed in advance with the organisers, flyering to visitors at the event is forbidden.

 

Utilities at the venue

Waste disposal

There are a number of bins for both recyclable and non-recyclable waste provided by the venue for disposal of solid waste., and also a skip at the back entrance. Please do not leave rubbish at the venue at the end of the show - your assistance in removing rubbish is appreciated.

There is a skip in the Loading Bay for food waste disposal on site.

No food waste or cooking oils should be poured into the sinks in the kitchen on 3/F.

Drinking water

There is a water fountain (with drinking water available) in each of the toilets on 1/F. Please bring your own water bottle to the event if you need drinking water during the event.

First Aid

First Aid can be arranged via contact with the Information Desk on the G/F.

Security

Security is provided for the show from 8am on Friday until 8pm on Sunday.

Please take account of the following security advice from the venue:

  • Please make sure to wear your hi-viz jackets for identification as volunteers when you are on duty.
  • Please make sure to sign out at the Volunteers Desk after you have finished your shift(s), so that we know that you are off duty and are therefore no longer under our supervision.
  • Take home any valuable items each night.
  • Please be aware of possible terrorist activities and the fact that we are right in a busy area of Brighton. If you notice anyone behaving suspiciously, tampering with equipment, or any unattended bags or parcels please report this to security or a member of the VegfestUK team immediately.
Cash Points

There are 2 cash points at the venue, one on the G/F and another on the 1/F, both in the East Wing - see floor plan here for exact locations.

There are also other cash points near the venue - see map here.

Toilets

Toilets are located on both the West Bar and the East Bar, on all floors of the venue.

In particular, gender neutral toilets are located on the West and East Bars on 1/F.

Information Desk

The public Information Desk is located on the G/F, just next to the public entrance. The Volunteers Desk is located right next to the Information Desk.